Question 1

How often can I schedule maintenance visits?

Accepted Answer

We offer flexible recurring schedules to fit your lifestyle, including weekly, bi-weekly, and monthly options. Consistent visits ensure your home remains in peak condition and stays "Always Guest-Ready."

Question 2

What is the difference between Maintenance and a Deep Clean?

Accepted Answer

While our Deep Cleaning Reset handles heavy buildup and intensive scrubbing, Standard Maintenance focuses on the regular upkeep of high-traffic areas, surfaces, and floors to preserve that "just-cleaned" feeling.

Question 3

Is the same team sent to my home each time?

Accepted Answer

Whenever possible, we assign the same professional team to your home. This allows our cleaners to become familiar with your specific preferences and ensures a higher level of personalized care.

Question 4

How do I handle entry if I’m not home?

Accepted Answer

Most of our maintenance clients take advantage of our convenient keyless entry options. You can provide a spare key or a digital door code, which is securely stored and managed by our vetted team.

Question 5

Can I add "Service Extras" to my regular visit?

Accepted Answer

Absolutely. You can easily customize any maintenance visit by adding extras like laundry, window cleaning, or inside-fridge detailing. Simply let us know in advance so we can adjust our schedule to accommodate your needs.

Question 6

How do I pause or reschedule a visit?

Accepted Answer

We understand that plans can change. To help us manage our team’s schedule and ensure we can accommodate all our clients, we kindly ask for as much notice as possible—ideally at least 48 hours. Our dedicated support team is here to help you find a new time that works for your schedule.

Question 7

What is the first step to starting a maintenance plan?

Accepted Answer

To join our recurring maintenance program, we first perform an initial Deep Cleaning Reset. This mandatory first visit handles the heavy lifting and high-detail scrubbing required to bring your space up to our professional standards, making your ongoing upkeep seamless and effective.

Question 8

How do you ensure every detail is covered?

Accepted Answer

To guarantee our signature high standards, our team follows a rigorous internal checklist for every visit. Before leaving your property, the lead cleaner performs a final quality walkthrough to verify that every task has been completed to perfection. This systematic approach ensures that nothing is overlooked and that your space is truly "Always Guest-Ready" the moment we walk out the door.

Always Guest-Ready: Your Standard Maintenance Plan

Reliable, recurring care that handles the upkeep for you, giving you back the time to focus on what matters most.

Benefits of Standard Maintenance